Stress-Free Living: What to Ask When Choosing an Apartment Management Company
Finding the perfect apartment is just the first step!
You also want to live in a well-maintained building with a responsive management team. That's where the apartment leasing company comes in! They're your partner in creating a smooth and enjoyable renting experience.
But with so many options, how do you choose the right company to manage your future home? Don't worry, we've got you covered. Here are some key questions to ask during your apartment search:
Your Top Priorities: Service and Responsiveness
- Communication: How can you reach the management team (phone, email, online portal)? Are there after-hours or emergency contact procedures?
- Maintenance Requests: How does the process work for submitting a maintenance request? Do they offer online options for your convenience?
- Resident Portal: Does the company offer a resident portal to pay rent, submit maintenance requests, and access important building information?
Building a Sense of Community
- Events and Activities: Does the management team organize community events or social gatherings for residents?
- Resident Reviews: Are there online reviews available where you can get a sense of other residents' experiences?
Making the Move Easy
- Move-In Process: What steps are involved in moving in? Does the management team provide a move-in checklist or guide?
- Rent Payment Options: What are the available methods for paying rent (online, check, money order)?
- Pet Policy: Are pets allowed? If so, are there any breed or size restrictions?
Feeling Secure and Informed
- Building Security: What security measures are in place for the building and your apartment?
- Maintenance Procedures: Does the company have a regular maintenance schedule for common areas and building systems?
- Community Guidelines: Can you access a copy of the building's rules and regulations?
By asking these questions, you'll gain valuable insights into the management company's approach to resident service, community building, and overall efficiency. Choosing an apartment leasing company that prioritizes clear communication, prompt maintenance, and a welcoming atmosphere will ensure a stress-free living experience for you!
So now is where we get to brag a little. Last month, the Philadelphia Inquirer named
PSCo Philly the Gold Winner of Best Management Companies! Why does this matter? Because it was our own tenants and partners that contributed to this survey, sharing their experiences with PSCo over the past year.
Still not sure what we are all about?
Contact us and we are happy to answer any questions you may have!
